Last Updated: September 1, 2025
We are committed to providing a secure, transparent, and seamless payment process. The following Payment & Billing Terms outline how transactions are handled when purchasing from San Diego Exotic Enclosures.
1. Accepted Payment Methods
We accept the following forms of payment:
- Apple Pay
- PayPal
- Venmo (on request)
- Zelle (on request)
- Cash (in-person builds only)
2. Deposits for Custom Builds
- All custom enclosure projects require a non-refundable deposit of 50% of the total build cost to initiate material sourcing and design planning.
- The remaining balance is due upon completion or delivery, unless otherwise agreed in writing.
3. Full Payment for Standard Products
- Products that are not custom (e.g., substrate kits, lighting, décor) must be paid in full at the time of purchase.
4. Invoicing & Receipts
- Digital receipts are sent automatically upon payment.
- For custom builds, a detailed invoice can be provided upon request.
5. Late Payments & Fees
- Orders not paid in full within 7 days of completion may incur a 5% late fee per week until paid.
- Builds left unpaid for more than 30 days may be considered forfeited unless alternate arrangements are made.
6. Sales Tax
- Sales tax is applied as required by law based on your delivery location.
7. Payment Disputes
- If you notice an error in billing or have a concern about a charge, please contact us immediately.
- Chargebacks made without contacting us first may result in account suspension or cancellation of future services.
By placing an order, you agree to the terms listed above. If you have any questions, reach out before checkout to ensure clarity.
San Diego Exotic Enclosures 